MooSoolSa began more than 35 years ago as a family-run business in Seoul, South Korea.
Since the opening of our company, innovations in Martial Arts equipments and the pattern of uniforms, have been made by our founder, Nam-Pil Im. Our embroidery is also uniquely patterned by him and hand-written by our extremely skilled workers. Discerning consumers from all of over the world began to seek out the high standards of MooSoolSa workmanship.
Throughout the years, MooSoolSa has maintained the highest standards of workmanship and materials. Now, MooSoolSa's exceptional workforce is committed to carefully upholding the principles of quality and integrity which made the company great. Today, MooSoolSa is considered the best-known company that makes the exceptional quality uniforms in the world's Martial Arts industry.
ADDRESSES and PHONE NUMBERS
KwangShin Building 6th floor
Dongho-ro 34-gil , Jung-gu
Seoul, South Korea, 100-411
Tel: 82-2-2237-9991~2 555 555-1212
By subway in Korea,
1. Take line 5 to Dongdaemun Stadium stop. Exit from the exit #7. You will see our company building on your right side.
2. Take line 2 or 4 to Dongdaemun Statdium stop. Exit from the exit #5. The company building is on your right about 100m away straight from the exit.
US customers can mail casher's check or money order to the below address. Please make them payable to KYOUNGSUN LIM.
20929 Ventura blvd. #47-285
Woodland Hills, CA, 91364
Customer service in English by phone:
Customer service is limited to questions regarding our products and services. We don't take phone orders, and we don't have a catalog to mail out at this time. We are sorry for the inconvenience.
Contact us by email:
Currently we ship all your purchases from Seoul, Korea. We offer 2 methods of shipping, and here is the detail.
1. EMS(Express mail): It takes about 4~7 business days to deliver. The cost is calculated based on the weight.
2. Via Ocean: It takes about 2~3 months to deliver. The cost is calculated based on the weight.
3. If you are ordering larger amount, you can choose your preferred shipping company, and we will be able to accomodate the procedure with the company to ship your order.
Refund, Returns and Cancellation Policies:
Due to the high cost of shipping, we try to reduce returns when possible. We are committed to customer satisfaction and will work with you if there are any errors with your order.
Frequently Asked Questions:
1. How long will it take to process my order?
For custom-made uniforms and larger orders like 50+ uniforms, it will take about 5-10 business days to complete your order. Otherwise, it takes about 1~3 business days to process your order.
2. How can I track my order status?
For EMS, you will recieve a tracking number once your order is shipped. You will track your order with the tracking number on www.usps.com.
For ocean, currently there is no tracking method available by a customer. If you have not received your order after 3 months from the initial order, please contact us back, and we will track the status of your shipment, and inform the status.
3. Where are Moosoolsa's uniforms made in?
They are made in Korea.